Questions
Frequently asked
When exactly do I get the credit?
The signup credit is added to your account as soon as it is created. Referral credit is issued once your friend's order ships, not when they place it — that gap exists so a cancelled order does not generate credit out of nothing.
Is there a limit on referrals?
No cap on how many friends you refer. Each qualifying order earns you $10.
What counts as a qualifying order?
Your friend must be a new customer and their first order must be $40 or more before shipping and taxes.
What currency is my credit in?
Credit is issued in your own market currency — £10 in the UK, A$10 in Australia, and so on. It is real Shopify store credit, not a discount code, so it does not expire in a week and you do not need to remember anything at checkout.
Can I stack the signup credit and a referral discount?
No. Each person receives one welcome reward. If you arrive through a friend's link you get the $10 off your first order; the signup credit applies to accounts that did not come through a referral.
What happens if the order is refunded?
Referral credit is reversed if the order that earned it is refunded.
Where can I use store credit?
On product totals at checkout. It does not cover shipping or import duties, and it cannot be exchanged for cash.